Allan Johnson
Windhoek
Overview
17
17
years of professional experience
Work History
Sales Manager - NedPlan Insurance Brokers Namibia
Nedbank Namibia
01.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sales Manager - Bancassurance (NedNamibia Life )
Nedbank Namibia – NedNamibia Life Assurance Company Limited
05.2015 - Current
- Implementation of Sales and marketing Strategy
- Implementation of new Sales Channel Strategy
- Providing training to all Sales channels staff on all products within the Bancassurance Division
- Manage and achieve Sales targets
- Ensure all Sales and Operational processes are updated and relevant within day to day tasks actioned
- Ensure all product training material and assessments are updated and compliant within regulatory limits
- Reporting and updates of Sales Dashboard to Retail Branch Managers, NedLife agents and MANCO board on a monthly basis
- Leverage of the relationship of the Bank, Bank’s clients and BEE partners to increase profitable business for the Company
- Clear, consistent and professional Communication on execution Sales and Marketing strategy to all Sales Channels
- Managing a Team spirit and building moral not only within Agent channels but also with peers
- Implementing the Nedbank CSR strategy via Green Warriors Platform
- Managing a high performing team with the use of performance tools (BSC –Balance Score Card) and ensuring staff development with PDP (Personal Development Plan)
- Ensure seamless development, implementation and execution of New and amended products within Bancassurance
- Ensure digital platforms are utilized and managed to produce the desired outcome and expand on current markets
- Employ new Sales Agents- Place advertisement, filter short-list and action interviews for suitable candidates.
Sales Consultant
The Namibian- News Paper
03.2011 - 04.2015
- Sales Of Advertising
- Maintaining relationships and advertising patterns of existing customers as well as canvassing for new prospective clients in order to achieve sales targets
- Compliance with transaction procedures
- Deal with clients’ payment and advertising placement processes in accordance to the company procedures and sales administration guidelines
- Systematically building of a client base that serves continuity as well as accessibility to potential customers to partner in campaigns The Namibian offers
- Maintain advertising and sales data records for assessment of progress and growth possibilities as well as tracking of deficiencies rebuilding client relationships
- Ensuring that customer satisfaction is maintained and thoroughly nurtured as a crucial business practice.
Bulk Teller
Bank Windhoek
08.2009 - 02.2011
- Handling of cash
- Ensure day to day Teller responsibilities are adhered to in respect of policies, procedures and processes
- Compliance with transaction procedures
- Cost recovery done according to prescribed procedures
- Balancing of cash and responsible to contain difference in line with set requirements of Performance Management Contracts
- Ensuring customer queries, complaints and transactions are actioned as per company policy.
Bank Windhoek
05.2009 - 08.2009
- Sales, Product Knowledge (All Bank Whk products), Admin Support (Savings & Cheque), Microsoft Word (Beginner & Intermediate), Microsoft Excel (Beginner & Intermediate), Teller, Enquiries
Financial Advisor
Old Mutual
09.2006 - 12.2007
- Managing all contracted clients relevant to each product line of the Corporate Business
- Managing client relationships proactively
- Providing alternative solutions and ensuring cross selling of products
- Managing a portfolio of existing clients and recommending enhanced products to suit client's needs
- Conducting presentations to Clients
- Managing sales delivery of new business
- Responsible for the retention of existing clients
- Reviewing client product portfolio regularly.
Education
Cambridge International Examination -
Windhoek High School
Tertiary Training And Development
University of Stellenbosch, MDP 2017 (NQF 6), BA Psychology - 3rd year - UWC: Not Completed, Bank Windhoek Accelerated Training Programme, Mutual and Federal - Motor and Vehicle Insurance Training, Sales Training, Word, Excel, Outlook, Internet Explorer, Power Point
Languages
English, Afrikaans
Personal Information
- ID Number: 83120310425
- Marital Status: Single
- Health Status: Diabetic
- Date of Birth: 12/03/83
- Nationality: Namibian
- Driving License: Code BE (08)
Timeline
Sales Manager - NedPlan Insurance Brokers Namibia
Nedbank Namibia
01.2021 - Current
Sales Manager - Bancassurance (NedNamibia Life )
Nedbank Namibia – NedNamibia Life Assurance Company Limited
05.2015 - Current
Sales Consultant
The Namibian- News Paper
03.2011 - 04.2015
Bulk Teller
Bank Windhoek
08.2009 - 02.2011
Bank Windhoek
05.2009 - 08.2009
Financial Advisor
Old Mutual
09.2006 - 12.2007
Cambridge International Examination -
Windhoek High School
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