Alicia Beukes

• Developed comprehensive quality systems and internal controls to reduce errors.
• Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
• Documented established processes and quality metrics. enforcing adherence to support quality.
• Defined manufacturing quality guidelines and criteria to adhere to company standards.
• Evaluated audit and inspection data, utilising findings to inform continuous improvement initiatives.
• Removed defective workpieces from production, evaluating measurements and specifications to identify root causes.
• Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.

• Support quality improvement initiatives
• Ensuring that customer requirements and expectations are accurately met
• Setting up and maintaining controls and documentation procedures
• Formal training and on-the-job training of employees on QA systems, policies, and procedures
• Resolving problems and corrective actions are taken
• Adhere to all Company policies, procedures, and Standing Operating Procedures
• Adhere to Health and Safety Policies, procedures, methods, and specifications
• Adhere to all legal requirements pertaining to Food Safety.

• Accurately and efficiently prepares and processes (types) test reports and job cards in line with QMS requirements, regulatory requirements, and accreditation body requirements customer requirements
• Proofreads reports for technical accuracy, spelling, and grammar
• Professional performs front-line office duties at sample reception for the Microbiology section and maintains a professional sample reception area
• Provides clients with information, documents, and items required for testing purposes
• Ensures samples are received, handled, and processed for testing in an appropriate manner to maintain a high degree of sample integrity
• Liaises with clients to maintain a schedule for incoming samples, and books and issues out sampling containers and related items to clients
• Promptly receives, registers, labels, and issues all samples for same-day processing
• Updates client database lists on a regular basis in accordance with the NSI Quality Assurance system.

• Ensuring that customer requirements and expectations are accurately met
• Devising and establishing a company's quality procedures, standards, and specifications
• Setting up and maintaining controls and documentation procedures
• Formal training and on-the-job training of employees on QA systems, policies, and procedures
• Resolving problems and corrective actions taken
• Adhere to all Company policies, procedures, and Standing Operating Procedures
• Adhere to Health and Safety Policies, procedures, methods, and specifications
• Adhere to all legal requirements pertaining to Food Safety
• Handling of Customer complaints on own products and import products
• In charge of fumigation on site
• Ensuring good GMP, GLP, and Hygiene are practiced within the factory and on Site
• Ensuring that the customer gets the best quality products.

• Actioned feedback from service users, resulting in improved satisfaction levels.
• Directed activities of staff to maximise service availability and play to teams' strengths.
• Monitored advances in testing techniques and technologies to evolve laboratory capabilities.
• Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
• Met internal and external accreditation factors for full testing activity compliance.
• Updated laboratory records and secured information for compliance with confidentiality agreements.
• Led root cause investigations and developed targeted corrective action to limit repeat issues.
• Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
• Observed laboratory performance to identify strengths and address improvement areas.
• Trained staff in correct testing methods and techniques for reliable research outcomes.
• Managed on-site laboratory staff and scheduled rotas to meet operational needs.
• Quality-controlled incoming products to maintain safe, compliant testing provisions.
• Managed on-site evaluations, internal audits and customer surveys.

Sampling of Raw Materials, in process and finished products for Microbial analysis.

Ensuring good quality product to the customers through constant chemical and Microbial analysis of the product. Testing of raw materials (CO2;Sugar)

Warehouse surveys- to ensure proper FIFO.

Microbial analysis on incoming products – Microbial analysis on all incoming Bottles.

Assist with all returns and customer complaints.

Air Quality analysis in Laboratory and Factory.

Hand Swabs of Employees to ensure proper Hygiene.

Assist with internal auditing and yearly audits.

Complying with company Standards and the Standards of ISO9001:2008

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