Secretary (Office Assistant )
Strake Manufacturing and A/C CC
- Attending to customer/client calls or queries;
- Adheres to service and quality standards;
- Providing administrative support to the Workshop team with practices and processes;
- Maintaining confidentiality of information;
- Processing of Tax invoices, quotation and orders;
- Co-ordinates bookings for line managers (air tickets, accommodation);
- Greet clients and visitors with a positive, helpful attitude;
- Assisting clients in finding their way around the office;
- Announcing clients as necessary;
- Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans;
- Answering phones in a professional manner, and routing calls as necessary;
- Assisting colleagues with administrative tasks;
- Performing ad-hoc administrative duties;
- Answering, forwarding, and screening phone calls;
- Sorting and distributing incoming and outgoing mail;
- Provide excellent customer service at all time;
- Scheduling appointments as required by management;
- Customer Service: Receive and Direct Clients to relevant department/ Person;
- Responsible for cash sales, issue invoice, receive cash and keep safe custody of cash sale box;
- Creating bookings for clients on request;
- Conducting regular booking follow up to clients;
- Scheduling meeting as requested by Management;
- Assisting ad-hoc duties delegated by the Manager
- Assist staff with office requirements and duties.