Hi, I’m
AINA SHIWAYU, 91110800107
+264 816364847
Windhoek
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through six years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
10
years of professional experience
2
Languages
Work History
Iipinge Exhaust Systems CC
Administrative Officer
05.2017 - Current
Job overview
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Dealing with marketing of products and keep company's social media up to date
- Handles of daily payment, transactions and administers company's accounts
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Janeel Financial Services
Loan Officer
03.2014 - 03.2017
Job overview
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Evaluating credit worthiness by processing loan applications and documentation within specified limits.
Eldorado Secondary School
Secretary/Administrator
10.2013 - 11.2013
Job overview
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Answers customer enquiries about the goods/services and handles any complaints
- Maintained daily report documents, memos and invoices
- Created and updated records and files to maintain document compliance.
Ondangwa Junior Secondary School
Administrator
07.2013 - 07.2013
Job overview
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Education
Namibian-German Center For Logistics-NUSTWindhoek
from Diploma in Logistics And Transport L5
02.2019
International Training College LINGUAWindoek
from Diploma in Office Administration Management L5
06.2018
Ilsa Independent CollegeWindhoek
from Certificate in Reception Management L4
02.2014
Mweshipandeka High SchoolOngwediva
from NSSC Certificate- Grade 12
11.2010
Skills
- Administration Management
- Exceptional Customer service
- Public Relations
- Computer skills- Microsoft word, excel, powerpoint & Pastel
- Marketing skills
- Ability to work independently
- Communication skills
Languages
Oshiwambo
Native language
English
Advanced
C1
Timeline
Administrative Officer
Iipinge Exhaust Systems CC
05.2017 - Current
Loan Officer
Janeel Financial Services
03.2014 - 03.2017
Secretary/Administrator
Eldorado Secondary School
10.2013 - 11.2013
Administrator
Ondangwa Junior Secondary School
07.2013 - 07.2013
Namibian-German Center For Logistics-NUST
from Diploma in Logistics And Transport L5
International Training College LINGUA
from Diploma in Office Administration Management L5
Ilsa Independent College
from Certificate in Reception Management L4
Mweshipandeka High School
from NSSC Certificate- Grade 12
Hobbies
Meets with new people
Interacts and sharing ideas with people
Sporting
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