Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Adele  Chiarolanza

Adele Chiarolanza

Naples

Summary

Young Italian girl of 19 years old, 168 cm tall, born on 11/21/2004 in Naples, Italy; she graduated in Human Sciences, with two seasons' work experience as an assistant in the management of private transfers and shuttles at a private agency operating at the airport. Equipped with excellent communication and interpersonal skills, she is kind and helpful in supporting customers and colleagues.

I want to broaden my skills and have new work experiences, exploring different sectors and continuing to develop my customer service and operational management skills. I am looking for opportunities that allow me to actively contribute with my enthusiasm and predisposition to interpersonal relationships.

Overview

1
1
year of professional experience

Work History

Airport Assistant

Network World Travel
07.2023 - Current

As a dedicated airport assistant at a private agency specializing in private transfers and shuttles, I take pride in providing exceptional customer service and ensuring a seamless experience for our clients. From welcoming passengers upon arrival to coordinating services and organizing drivers, I work diligently to ensure a smooth and efficient operation. Collaborating with my colleagues, I am adept at working in a team environment and thrive in interacting with individuals from diverse backgrounds. My friendly and outgoing demeanor allows me to establish rapport with clients and colleagues alike, creating a positive and welcoming atmosphere. I am committed to delivering top-notch service and am always eager to go above and beyond to exceed expectations.
■ Management of assigned activities in full autonomy thanks to the skills acquired.

■ Quick and precise execution of assigned tasks.

■ Management of the assigned workload while maintaining calm and balance.

■ Carrying out activities paying attention to detail and ensuring precision in execution.

■ Organization of work and optimization of timing to reduce waste of time.

■ Seeking customer satisfaction through a high level of attention to service.

■ Rapid proposal of solutions to unforeseen events and problems in the work activity.

■ Performing activities outside of your role to support colleagues and the structure.

Education

High School Diploma - Graduated From The High School of Human Sciences

Antonio Genovesi High School
Naples, Italy
06.2023

Skills

    ■ Language skills

    ■ Organizational skills e
    planning

    ■ Experience in the travel and tourism industry

    ■ Relational skills

    ■ Customer orientation

    ■ Accuracy and attention to detail

    ■ Problem solving

    ■ Use of the main IT tools

Languages

English
Intermediate (B1)

Timeline

Airport Assistant

Network World Travel
07.2023 - Current

High School Diploma - Graduated From The High School of Human Sciences

Antonio Genovesi High School
Adele Chiarolanza