Experienced professional with a strong background in administrative functions and process optimization. Proven ability to manage schedules and coordinate communications effectively. Expertise in refining recruitment processes and enhancing company culture to attract top talent. Skilled in leveraging industry insights and advanced sourcing techniques to build diverse talent pools.
Overview
6
6
years of post-secondary education
17
17
years of professional experience
Work history
Administrative Officer
Ministry of Health and Social Services
Windhoek, Khomas, Namibia
2013.02 - Current
Carried out duties with strict compliance to company standards and policies.
Participated actively in departmental meetings contributing valuable insights and suggestions.
Organized monthly reports to maintain record accuracy.
Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
Handled confidential documents with utmost care; ensured data security at all times.
Streamlined processes with proactive problem-solving abilities.
Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
Met deadlines on admin tasks to minimize disruption to colleagues and workflows.
Secured data and documents to maintain confidentiality according to company and regulatory standards.
Prepared regular reports on expenses and office budgets.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Human Resources Attachment
Ministry of Health and Social Services
2012.07 - 2009.11
Called candidates for interviews and attended interviews with panel members.
Maintained up-to-date personnel record cards to support efficient employee management.
Processed appointments, pension details, admissions/withdrawals, leave and gratuities, housing loan schemes, housing subsidies, allowances, medical aid schemes, progress reports, demise notifications, salary increments, service bonuses, furniture removals, and retirements, issuing various salary advices to salary office.
Calculated housing loan schemes, housing subsidies, allowances, departmental debt, leave gratuities, salary increments, service bonuses, privation packages, and salaries to ensure accurate financial records.
Documented staff leave requests accurately in system.
Identified key priorities to enhance project execution.
Compared various computer printouts.
Human Resources Attachment
Ministry of Education
2008.12 - 2009.01
Organised and updated personnel record cards, enhancing HR processes and ensuring compliance.
Recorded employee leave information, facilitating proper staffing and adherence to regulatory requirements.
Processing of: Appointments, pension, admissions/withdrawals, leave/leave gratuity, housing loan scheme, housing subsidy, allowances, medical aid scheme, progress reports, demise, salary increments, service bonuses, removal of furniture, retirements, issuing for different salary advices to salary office.
Calculations of: Housing loan schemes, housing subsidies, allowances, departmental debt, leave gratuities, salary increments, service bonuses, privation packages and salaries.
Evaluated workload and prioritised tasks to meet deadlines, optimising departmental efficiency.
Comparing various computer printouts
Education
National Diploma - Human Resources Management
Polytechnic of Namibia / University of Science and Technology (NUST)
Windhoek, Khomas
2009.01 - 2009.10
Bachelor of Business Administration Honours - Business Administration
Southern Business School (SBS)
Windhoek
2018.01 - 2019.04
Bachelor - Human Resources Management
Polytechnic of Namibia / University of Science and Technology (NUST)
Windhoek
2010.01 - 2012.10
Grade 12 Certificate - GRADE 12 Certificate
Swakopmund Secondary School
Swakopmund
2003.01 - 2004.01
Skills
Employment legislation knowledge
Payroll management
Recruitment management
Employee record management
Performance evaluation
Disciplinary procedures
Training and development
Training facilitation
Work supervision
Strategic decision-making
Problem-solving skills
Team collaboration
Confidentiality practices
Languages
English, Afrikaans, Otjiherero, Damara/Nama
Intermediate
REFERENCE
Ebson, Tjikuerere, Senior Administrative Officer, 061-203 23 08, 081 259 0661, Ministry of Health and Social Services, Resources Management – Tertiary Health Care & Clinical Support service
R. R., Podeweltz, Chief Human Resources Officer, 061- 203 2385, 081 4700 677, Ministry of Health and Social Services, Tertiary Health Care & Clinical Support service – Windhoek Central Hospital
K., Tjilale, Chief Human Resources officer, 061 293 3235, Ministry of Education – Head Office
Joyce, Mukuahima, Chief Administrative Officer, 061-203 23 04, 081 289 42 93, Ministry of Health and Social Services, Resources Management – Tertiary Health Care & Clinical Support service
RELEVANT EXPERIENCE AND PROFICIENCY
Proficiency: PC familiarity & Knowledge in Microsoft Office Packages (Word, Excel, PowerPoint)
Experience: I have been employed by the Ministry of Health and Social Services for thirteen years (13) years
Timeline
Bachelor of Business Administration Honours - Business Administration
Southern Business School (SBS)
2018.01 - 2019.04
Administrative Officer
Ministry of Health and Social Services
2013.02 - Current
Human Resources Attachment
Ministry of Health and Social Services
2012.07 - 2009.11
Bachelor - Human Resources Management
Polytechnic of Namibia / University of Science and Technology (NUST)
2010.01 - 2012.10
National Diploma - Human Resources Management
Polytechnic of Namibia / University of Science and Technology (NUST)
Healthcare support worker at Cambridge University Hospitals NHS Foundation TrustHealthcare support worker at Cambridge University Hospitals NHS Foundation Trust